Orders placed Monday through Friday will be processed and shipped within 1-2 business days. Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

We accept online payments through Visa, MasterCard, American Express,Discover and Afterpay. Your card will be charged once your order has been processed.

You will receive an e-mail notification when your order is confirmed. Once your order has been shipped, you will receive a second e-mail notification containing the shipment tracking information. A final e-mail notification will be sent to you once your package has been delivered.

Unfortunately we are unable to make any modifications or cancellations once the order has been placed. Please be careful when entering your shipping address, IC Beauty will not be responsible for orders sent to the incorrect delivery address provided by the customer. We will only ship to the shipping address entered when the order was originally placed.

All sales are final. We are unable to offer refunds, returns, or exchanges. Please note, IC Beauty reserves the right to refuse all returns, reshipments and refunds. Refused delivery will incur a $10 restocking fee, outbound shipping will not be refunded. Please allow up to 5 business days for your refund to appear once we processed the return.

We are sorry to hear that your order did not arrive as expected. Please contact us within 48 hours from receiving the order, at support@icbeautyco.com. Please provide us with your order number and multiple photos of the damaged product/s, and a photo of the packing slip so we can replace your product. IC Beauty is not responsible for lost, delayed or stolen packages. All claims regarding delivery issues should be filed directly with FEDEX.

We offer free shipping on all orders over $50 in the U.S. Standard - (FedEx Smartpost) $8 flat rate | FREE on orders over $50 Ground - (FexEd Ground) $10 flat rate | FREE on orders over $50 Express - (FedEx Express) $15 flat rate IC Beauty Brush Cleanser is required to be shipped via Ground and cannot be shipped via Air. IC Beauty only ships within the U.S. at this time.

All orders are shipped by FedEx SmartPost, FedEx Ground, FedEx Express. Estimated transit time is based on your selected Shipping Method and can be between 2-8 business days. Please note, shipping times do not include the standard 1-2 business day processing time it takes for the order to ship out. IC Beauty is not responsible for any shipping deliveries that may be affected by natural occurrences, or air and ground transportation strikes or delays.

You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account.